Overview

Newzlio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Slack application.

What We Collect

When you install Newzlio, we collect the following information:

Workspace ID: Your Slack workspace's unique identifier
Team Name: Your organization's name in Slack
Channel ID: The channel you select for receiving updates
Bot Token: OAuth token for posting messages (encrypted at rest)
Installer User ID: The Slack user who installed the app
Engagement Data: Emoji reactions and thread replies on updates we post to your channel
User IDs: Slack user IDs of people who react to or reply to our updates (for engagement analytics)

What We Don't Collect

We do not access or store:

Message content from your channels (except thread replies to our updates)
User profiles or personal information beyond user IDs
Files shared in your workspace
Private channels or direct messages (except DMs to our bot for help)
Reactions or replies to messages that we didn't post
Channel history or messages prior to our app posting an update

How We Use Your Data

We use the collected information solely to:

Deliver AI workflow updates to your selected channel
Track engagement (reactions and thread replies) on updates we post to measure content effectiveness
Provide engagement analytics to show which updates resonate with your team
Process slash commands (e.g., /newzlio settings)
Respond to help requests when you DM or mention the bot
Maintain delivery logs for debugging (retained for 90 days)

Data Storage & Security

We take security seriously:

Encryption: Bot tokens are encrypted using AES-256-GCM before storage
Database: All data is stored in PostgreSQL with TLS encryption in transit
Hosting: Our infrastructure uses SOC 2 compliant providers
Access: Strict access controls limit who can access production data

Data Retention

Installation data is retained until you uninstall the app. Delivery logs (which track successful/failed message deliveries) are retained for 90 days for debugging purposes. Engagement data (reactions and thread replies) is retained to provide historical analytics and insights. Upon app uninstallation, all organization data, including engagement metrics, is automatically deleted.

Third-Party Sharing

We do not sell, rent, or share your data with third parties. We use error monitoring services (Sentry) which may receive anonymized error context, but never tokens or sensitive workspace information.

Your Rights

You have the right to:

Access: Request a copy of the data we store about your workspace
Delete: Uninstall the app to automatically delete all data
Manual Deletion: Contact us at support@newzlio.com for immediate data deletion

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: support@newzlio.com